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Customer Support Executive Jobs in Bangalore - Lucio IT Services

Customer Support Executive
Lucio IT Services
Bangalore(Bommanahalli, BTM , Electronic City , Madivala, Yeshwantpur )
12500 - 20000 Monthly
Lucio IT Services
Last Date 23 Apr 2021
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Lucio IT Services - Job Details

Date of posting: 22 Feb 21

Roles and Responsibilities

•         Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents

•         Answering or making calls to clients to learn about and their needs, complaints, or other issues with products or services

•         Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued

•         Engaging inactive listening with callers, confirming or clarifying information and diffusing angry clients, as needed

•         Utilizing software, databases, scripts, and tools appropriately

•         Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.

•         Making sales or recommendations for products or services that may better suit the client needs

•         Taking part of training and other learning opportunities to expand knowledge of company and position

•         Adhering to all company policies and procedures

Desired Candidate Profile

•         Excellent Communication skills with a strong command of the English Language.

•         Ability to multitask, manage time and prioritize

•         Good computer skills

•         Ability to ask prying questions and diffuse tense situations

•         Strong time management and decision making skills

•         Comfortable working for Night Shift

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Lucio IT Services

We provide consulting solutions across the globe. We are the management consultants, fully equipped with end to end facilities for all the services we provide which will take the client to the next step in terms of their core target achievements.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Lucio IT Services recruiting Customer Support Executive candidates nearby Bangalore(Bommanahalli, BTM , Electronic City , Madivala, Yeshwantpur ).Lucio IT Services vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Lucio IT Services Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Bommanahalli, BTM , Electronic City , Madivala, Yeshwantpur ) can apply for Customer Support Executive position in Lucio IT Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Lucio IT Services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Lucio IT Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Lucio IT Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Lucio IT Services and near your city and get a secured career.