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Customer Support Executive Jobs in Bangalore - Nobroker Technologies Solutions Pvt Ltd.

Customer Support Executive
Nobroker Technologies Solutions Pvt Ltd.
Customer Support Executive Jobs in Bangalore - Nobroker Technologies Solutions Pvt Ltd.
Last Date 17 Jul 2019

Nobroker Technologies Solutions Pvt Ltd. - Job Details

Date of posting: 18 May 19
Job Title: Customer Service Executive(CSE) / Sales Executive (SE) / Relationship Manager Executive (RME)

Location: Bangalore

Position Type: Fulltime

Salary Range: SE - CTC of 4.3 lacs (1.9 lacs fixed + 2.4 lacs variable - payable monthly)

CSE/RME- CTC of 3.7 lacs (1.9 lacs fixed + 1.8 lacs variable- payable

monthly)



Employee Value Proposition:

Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

Employees get free lunch and snacks.

Employees are promoted every 6 months. Outstanding performers get promoted every

quarter.

Monthly reward and recognition to outstanding performers.

Accelerated growth of employees and can become Assistant Manager in as early as 2 years.

Regular team parties and Annual Day outing for all employees.



Qualification and Education Requirements:

Education- Graduation / HSC qualified.

Excellent verbal and written communication skills.

Good Interpersonal skills, numerical and analytical ability.

Decision making skills.

Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.

Proficient in MS-Office (Excel, Word).

Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

Comfortable with working 6 days a week and the week off will be on weekday.



About the company

NoBroker.com is a Bangalore based real estate search portal that connects flat owners and tenants directly with each other. The company does not charge any brokerage from either parties. NoBroker is operational in 5 cities namely, Mumbai, Bangalore, Pune, Chennai and Gurugram.

With cumulative 45 lakh customers, it has grown 10X in last one year. With three rounds of

funding of $20 mn, it is well funded by key Indian, Japanese & Korean investors like SAIF

Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 700+

people.



Role and Responsibility – Customer Service Executive

Inbound calling for customer service.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and

interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.



Role and Responsibility – Sales Executive

Identifies business opportunities by identifying prospects.

Sells products by establishing contact and developing relationships with prospects;

recommending solutions.

Outbound calling on data collected through lead generation activities / secondary data

sources.

Daily follow-ups on older leads and work on new leads.

Maintains quality service by establishing and enforcing organization standards.

Must be energetic, well-spoken, eager to close sales deals and generate revenue for the

organization.



Role and Responsibility – Relationship Manager Executive

Act as relationship manager for the Paid customers of NoBroker.

Build sustainable relationships and trust with customer accounts through open and

interactive communication.

Identify and assess customers’ needs.

Service customer in finding the right tenant / house as per the requirement of customer.

Dial outbound and attend inbound calls of customer and leads.

Use internal tools and methods to provide best possible service to the customer.

Negotiate with leads on behalf of customer.

Keep customer up-to date on the progress of his account.

Follow communication procedures, guidelines and policies.

Go extra mile to provide excellent customer service.



If interested call

Thywill

HR Executive

NoBroker Technologies Pvt. Ltd.


Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Nobroker Technologies Solutions Pvt Ltd.

Nobroker is a new home rental platform that makes it easier to find your new home without paying any brokerage Nobroker was started because all of us believed that paying hefty brokerage can not be the only option to find a new home. As tenants, we have been paying these brokerages year on year without seeing any advantage of the broker. The only reason he existed was that there was a huge information asymmetry in the market. Nobroker is a platform that removes this information asymmetry and provides a marketplace for free exchange of this information that used to cost 1-2 months of rent as brokerage.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Nobroker Technologies Solutions Pvt Ltd. recruiting Customer Support Executive candidates nearby Bangalore.Nobroker Technologies Solutions Pvt Ltd. vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Nobroker Technologies Solutions Pvt Ltd. Company recruits a lot of candidates every year based on the skills . The candidates with Other Graduate, 12th Pass (HSE), BSc, BCA, BE/B.Tech, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in Nobroker Technologies Solutions Pvt Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Nobroker Technologies Solutions Pvt Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Nobroker Technologies Solutions Pvt Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Nobroker Technologies Solutions Pvt Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Nobroker Technologies Solutions Pvt Ltd. and near your city and get a secured career.