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Customer Support Executive Jobs in Bangalore - Pentateuch Technologies

Customer Support Executive
Pentateuch Technologies
18000 - 40000 Per Month
Customer Support Executive Jobs in Bangalore - Pentateuch Technologies
Last Date 20 Nov 2018

Pentateuch Technologies - Job Details

Date of posting: 21 Sep 18
Job Description
Job SummaryCustomer Support Executive (chat) is will be responsible for providing online text chat based technical support to users of a variety of computer and other games.Responsibilities and Duties• Manage all contacts with customers to required quality standard• Handle required number of contacts to ensure team meet client expectations• Troubleshooting and researching technical and gaming issues• Keep product knowledge up to date for all client products• Escalate cases to manager or client to achieve timely resolution• Share knowledge and best practice with teamTHIS POSITION WORKS ON ROTATIONAL SHIFT BASIS.
SkillsQualifications:• 0 – 5 years of prior experience• Class 12+, graduation desirable, not mandatory• A computing/gaming related degree would be an advantageSkills:• Strong analytical skills• Ability to multi task and prioritize own workload• Ability to meet and exceed agreed targets• Excellent team-working skills• Strong written and verbal communication skills• Strong IT skills and knowledge of Microsoft Office• Ability to work under pressure• Flexible attitudeExperience:• Desired customer support/service experience in Chat process• Experience providing customer support by chat• Experience in providing support in a gaming or technical background• Experience in troubleshooting to solve problemsBenefits:For night shift, special allowance and transport facility is provided within a radius of 25 km from the office, near Silk Board Junction in Bangalore.
Job Type: Full-timeSalary: ₹ 2,50,000.00 to ₹ 4,00,000.00 /yearInterview Process:• HR Screening• Essay round• Language test & Typing test (40 WPM & 95% Accuracy)• Technical round with Operations team• HR discussion

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Pentateuch Technologies

We are into software development, training and recruitment.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Pentateuch Technologies recruiting Customer Support Executive candidates nearby Bangalore.Pentateuch Technologies vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Pentateuch Technologies Company recruits a lot of candidates every year based on the skills . The candidates with BHM, BA, BBA/BBM, BE/B.Tech, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in Pentateuch Technologies. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Pentateuch Technologies recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Pentateuch Technologies and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Pentateuch Technologies and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Pentateuch Technologies and near your city and get a secured career.