ad

Customer Support Executive Jobs in Bangalore - Penton Consulting Private Limited

Penton Consulting Private Limited - Job Details

Date of posting: 07 May 18
DUTIES & RESPONSIBILITIES
  • Manage incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
SKILLS REQUIRED 
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Degree / Diploma
  • Salary: INR 1,00,000 - 4,00,000 P.A. Good Incentive and Other Allowances
  • Role:Associate/Senior Associate -(NonTechnical)
  • Employment Type:Permanent Job, Full Time

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1 Years )

About Penton Consulting Private Limited

ABOUT PENTON 

In 2012, an ex-army doctor, two IIT-ians, an alumnus of IIM-Bangalore and TISS-Mumbai, partnered together to form Penton Consulting. The core team has together between them, more than 3 decades of experience in large Indian and multi-national organisations.  

Penton Consulting provides services in Management Consulting, End To End HR services, Temporary and Contract Staffing, Back-end & support services. 

OUR SERVICES

  • Management Consulting
  • HR Services
  • Contractual and Temporary Staffing
  • Back-end  and Support Services
    CLIENTS & INDUSTRY ASSOCIATIONS
    • Morgan Stanley
    • UrbanClap Technologies Private Ltd.
    • TAPZO (Formerly known as Helpchat)
    • Burger King
    • Costa Coffee
    • Parle Agro
    • Shell
    • BookEventZ.com
    • Apollo Hospitals
    • MC Donald's and many others.
    We hire for organizations in India and Abroad ( Canada, Australia, New Zealand, Hongkong etc) 
  • This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
    Technical Support Engineer
    MCA, BE/B.Tech
    Technical Support Engineer
    BCA, MCA, BE/B.Tech
    L1 Global Technical Support Executive
    ME/M.Tech, BSc(CS, IT), BCA, BE/B.Tech, MSc(CS, IT)...
    L1 Support Engineer
    BSc(CS, IT), BCA, MCA, BE/B.Tech

    Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
    Start your preparation now with P3 and increase your success probabiltiy.

    Active Jobs By Category

    Need a Institute/Coaching Class?

    IT Courses / Govt Exam Preparation

    Higher Studies / Studies Abroad

    Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

    Penton Consulting Private Limited recruiting Client Relationship Associate Experienced(0 to 1 Years) candidates candidates nearby Bangalore(HSR ).Penton Consulting Private Limited vacancies for Client Relationship Associate is recruited through Written-test, Face to Face Interview etc.
    Penton Consulting Private Limited Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(HSR ) can apply for Client Relationship Associate position in Penton Consulting Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Penton Consulting Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Penton Consulting Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Penton Consulting Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Penton Consulting Private Limited and near your city and get a secured career.