Customer Support Executive Jobs in Bangalore - Raj Office Solutions pvt ltd.
FEATURED JOBCustomer Support Executive
18000 - 25000 Monthly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), M.Chirurgiae, BSW 
Job Description
Job Description :
Work Location : Whitefield .
SPECIFIC RESPONSIBILITIES
Ø Provide requisite customer support by attending customer calls, mails, letters, fax etc.
Ø Receive, check and enter purchase orders into system, and analyse Backlog orders. Provide necessary input to Sales team on backlog orders.
Ø Ensure Shipment expedites to Customer orders/urgencies
Ø Review lead time with the operations.
Ø Handling routine queries from customers on all relevant issues with respect of Quality, Logistics/deliveries
Ø Interacting with the relevant departments on a day-to-day basis to ensure customer satisfaction.
Ø Co-ordinate with repsective Dept's in order to Achieve the Target provided.
Ø Provide Back-log reports on Weekly basis to Domestic Customers
Ø Establish EMS objectives and programmes
Ø Drive for continous improvement in respective areas
Ø Ensure compliance with all molex policies & procedures in all related areas
Ø Any other projects/work assigned by management
Ø Support Sample activity for Sales and other Functions on traded parts .
Skill Sets & Competencies :
Ø Computer literate
Ø Excellent interpersonal manner and communication skills
Ø Good team player
Ø Fluent in English both orally and in writing
Ø Should be smart and pro-active in work .
Candidates can apply who are having well experience with Manufacturing Industries .
Interested Candidates can send your updated resumes to this mail ID : No : 98667 48106 .
Job Particulars
About Company
ROS has now expanded its offerings to clients in other parts of the country by adding, Housekeeping, Electro Mechanical Equipment maintenance, Security, Real Estate , Building and Environmental Audits, Statutorycompliances , Travel & Front Office Management. ROS manages such varied services through ISO certified processes manned by very committed and efficient staff. Core competency of ROS is Operational efficiency through automation in its activities. USP of ROS is value for money and operational Efficiency resulting in Customer Satisfaction.
