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Customer Support Executive Jobs in Bangalore - REALBRIDGE e-Marketing Solutions Pvt Ltd

Customer Support Executive
REALBRIDGE e-Marketing Solutions Pvt Ltd
Bangalore(Indiranagar , Koramangala , Madivala, Marathahalli , Sarjapur Road )
M.Com, MA(Business Management, Economics, English), BCA, MHM, PG Diploma, MSW, MSc, B.Com, BA(Economics, English)
2015 - 2017
REALBRIDGE e-Marketing Solutions Pvt Ltd
Last Date 18 Nov 2017

REALBRIDGE e-Marketing Solutions Pvt Ltd - Job Details

Date of posting: 25 Oct 17
  • Job Title:  Customer Support Executive
  • Job Function:  Customer Support
  • Industry: e-Commerce/ Gaming
  • Location: Bangalore
  • Experience: Freshers
Key Deliverables:
  • Manage company’s CEM (Customer Experience Management) system on 8hrs shift basis and communicate courteously with customers by email & live chat.
  • Resolve product or service problems by clarifying the customer's complaints; determining the cause ofthe problem; selecting and explaining the best solution to solve the problem; expediting correction oradjustment; following up to ensure resolution & complete customer satisfaction
  • Review new customer’s accounts and financial details to combat fraud or any other potential abuse of the system.
  • Learning about your company's products and services and keeping up to date with all changes
Key Skills:
  • Excellent communication skills (Verbal &Written)
  • Time Management
  • Multi-tasking
  • Problem Solving
  • Analyzing Information
  • Resolving Conflict
  • Quality Focus
  • Active listening & quick response.

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

About REALBRIDGE e-Marketing Solutions Pvt Ltd

REALBRIDGE is a boutique digital marketing and development agency based in Bangalore, India and provides web services to gaming businesses in the UK. We specialize in bespoke marketing and building innovative applications for web and mobile.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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REALBRIDGE e-Marketing Solutions Pvt Ltd recruiting Customer Support Executive fresher’s in Bangalore(Indiranagar , Koramangala , Madivala, Marathahalli , Sarjapur Road ). The REALBRIDGE e-Marketing Solutions Pvt Ltd vacancies for Customer Support Executive is filled through Written-test, Face to Face Interview, Telephonic Interview etc.
REALBRIDGE e-Marketing Solutions Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, MA(Business Management, Economics, English), BCA, MHM, PG Diploma, MSW, MSc, B.Com, BA(Economics, English) are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to REALBRIDGE e-Marketing Solutions Pvt Ltd recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of REALBRIDGE e-Marketing Solutions Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of REALBRIDGE e-Marketing Solutions Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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