Customer Support Executive Jobs in Bangalore - SAN IT SOLUTIONS Pvt Ltd
Customer Support Executive
SAN IT SOLUTIONS Pvt Ltd
0 Years
9000 - 20000 Monthly
Expired
Posted: 04 Apr 18
Job Description
Inbound & Outbound Process
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Education Diploma, B.Com, BA, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id404956
Job Category Diploma , BSc/BCA/BBM , Tech Support
SkillsBPO
Locality Address Banashankari , MG Road , Richmond Town, Sarjapur Road , Shanti Nagar , Bangalore-Others
State Karnataka
Country India
About Company
It has been a constant endeavor of SISPL, since its inception in 2006, to address the concerns of the increasing training needs. Apart from the creation of customized training programs for the Information Technology (IT) and Information Technology Enabled Services (ITES) Sectors, SISPLs focus has been directed towards crafting activities that contribute to skill enhancements and contribute considerably to the cause of social inclusion and providing social security.
The Education & Training Vertical (ETV) has concurrently developed Learning, Training and Certification Programs to supplement SISPLs on-the-job training efforts in the creation of a pool of certified professionals in the IT & ITES sectors. The ETV of SISPL contemplates creating Comprehensive Skill-Development Training programs in order enable learners to gain employable skills in the fields of Textiles, Apparel, Telecom, Electronics and Electrical sectors, to name a few.
SISPL has also created Non-Urban Human Resources Development Centres in various districts HQs & major talukas in the State of Karnataka and offers end-to-end employability services starting from Market Research, Identification, Skill Assessment, Counseling, training, and placements, so as to enable the non-urban youth gain employable skills. We propose commencing training programs in line with the guidelines of NSDC and its associated Sector Skills Councils across identified Districts in the State of Karnataka, where the Skill-Based training program would be carried out.
Jobs By Location
Bangalore
Delhi
Kolkata
Noida
Pune
Chennai
Hyderabad
Mumbai
Gurgaon
Ahmedabad
Others also searched for
Job & career videos Subscribe