Customer Support Executive Jobs in Bangalore - Sensibull - Fintech Startup
Job Description
We have openings for Customer Support Role
RESPONSIBILITIES
As a Customer Support Executive you are expected to
- Answer and manage inbound customer queries over mail
- Perform occasional Twitter/Facebook/Instagram postings
- Handle complaints, payments, refunds, maintain payment records
- Provide valuable customer insights to tech and product teams for product improvement
- Excellent written and oral communication skills in English
- Patience, maturity and genuine customer empathy
- Good with numbers and MS Excel
- Knowledge on shares and trading would be an advantage but not mandatory
- Bonus: Proven Customer Support Experience
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id554819
Job Category BSc/BCA/BBM , Tech Support
SkillsMicrosoft excel
Locality Address
State Karnataka
Country India
About Company
Sensibull was founded with the absurdly impossible dream of making the investors profitable in stock markets. We started as India’s first Options Trading Platform and are gradually transforming into a complete wealth management platform. This is a very large market, and pretty much the cutting edge of fintech as we have already realized. We are funded by and partnered with Zerodha, the largest broker in India. We are operationally profitable, tying up with new brokers, rapidly growing, and ready to go all in.
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