Customer Support Executive Jobs in Bangalore - Simplilearn

Customer Support ExecutiveWalkin
2015 - 2019
20000 - 30000 Per Month
Customer Support Executive Jobs in Bangalore - Simplilearn
Last Date 07 Jun 2019
This Job is Expired

Simplilearn - Job Details

Date of posting: 04 Jun 19
The Customer Support is accountable for successfully executing a defined consulting engagement with a customer. The nature of consulting engagement may be Curriculum Design or Portfolio Transformation, Strategic Training Assessment or Opportunity Assessment, needs assessment, and/or general learning consulting to better understand customer requirements and how Simplilearn can bring value to customer.

  • Respond to high volumes of inbound customer queries over calls/ emails promptly; domestic & overseas customers
  • Work on reports & concurrently update client records
  • Resolve product related issues by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Work independently and efficiently to meet defined SLAs
  • Responsible for meeting productivity matrices and quality standards as per defined quality norms
  • Experience of 0- 3 years in voice or non-voice process
  • Should be willing to work in rotational shifts.
  • Should be willing to work in 24/7 (rotational week off)
  • Excellent communication skills (verbal & written) with a flair for problem solving
  • Able to drive customer Centricity in the team
  • Experience from e-learning/ e-Commerce industry will be an added advantage

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,BPO,Walkin,BSc/BCA/BBM,Tech Support
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Freshers

About Simplilearn is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 500,000+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 500 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.
This Job is Expired
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Simplilearn recruiting Customer Support Executive candidates nearby Bangalore.Simplilearn vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Simplilearn Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, Vocational Training, 12th Pass (HSE), MSc, BSW, Certificate Course (ITI), Diploma, B.Com, Other Graduate, BA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in Simplilearn. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Simplilearn recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Simplilearn and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Simplilearn and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Simplilearn and near your city and get a secured career.