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Customer Support Executive Jobs in Bangalore - Solutions Infini

Technical Support Engineer
Solutions Infini Technologies
2014
0 to 2.5 Years
200000 - 300000 Per Year
Solutions Infini Technologies
Last Date 15 Aug 2017

Solutions Infini Technologies - Job Details

Date of posting: 04 Aug 17
Role & Responsibilities:
  • Minimum of one year experience in tech support role.
  • Basic Knowledge about Linux and networking protocols.
  • Providing client support and technical issue resolution via E-Mail, phone and other electronic medium. 
  • Talking to clients through a series of actions over the telephone to help set up systems or resolve issues.
  • Troubleshooting system and network problems and diagnosing and solving software faults. 
  • Logging client queries.
  • Analyzing call logs to spot trends and underlying issues.
  • Responding within agreed time limits to call-outs. Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritizing and managing many open cases at one time.
  • Rapidly establishing a good working relationship with customers and other professionals. 
  • Maintaining and monitoring the application functionalities. 

Hiring Process : Face to Face Interview

About Solutions Infini Technologies

A global leader in Cloud Communications widely accredited as Asia’s fastest growing cloud communications company. Solutions Infini assists businesses with their communication framework with top notch services like Enterprise Messaging, Banking Solutions, Short/Long Codes and Voice based solutions.  
With a Vision-Simplifying Mobile Communication, we assist in businesses in their SMS and Voice dialogue by developing strong alliances with multiple leading operators worldwide and regional partners. 
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Solutions Infini Technologies recruiting Technical Support Engineer Experienced(0 to 2.5 Years) candidates in Bangalore. The Solutions Infini Technologies vacancies for Technical Support Engineer is filled through Face to Face Interview etc.
Solutions Infini Technologies jobs for Experienced(0 to 2.5 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2.5 Years) candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, BAMS, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 2.5 Years) candidates applying for Technical Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Solutions Infini Technologies recruitment, Experienced(0 to 2.5 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Solutions Infini Technologies and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Solutions Infini Technologies and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.