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Customer Support Executive Jobs in Bangalore - Solutions Infini

Technical Support Engineer
Solutions Infini Technologies
2014
0 to 2.5 Years
200000 - 300000 Per Year
Customer Support Executive Jobs in Bangalore - Solutions Infini
Last Date 15 Aug 2017

Solutions Infini Technologies - Job Details

Date of posting: 04 Aug 17
Role & Responsibilities:
  • Minimum of one year experience in tech support role.
  • Basic Knowledge about Linux and networking protocols.
  • Providing client support and technical issue resolution via E-Mail, phone and other electronic medium. 
  • Talking to clients through a series of actions over the telephone to help set up systems or resolve issues.
  • Troubleshooting system and network problems and diagnosing and solving software faults. 
  • Logging client queries.
  • Analyzing call logs to spot trends and underlying issues.
  • Responding within agreed time limits to call-outs. Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritizing and managing many open cases at one time.
  • Rapidly establishing a good working relationship with customers and other professionals. 
  • Maintaining and monitoring the application functionalities. 

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2.5 Years )

About Solutions Infini Technologies

A global leader in Cloud Communications widely accredited as Asia’s fastest growing cloud communications company. Solutions Infini assists businesses with their communication framework with top notch services like Enterprise Messaging, Banking Solutions, Short/Long Codes and Voice based solutions.  
With a Vision-Simplifying Mobile Communication, we assist in businesses in their SMS and Voice dialogue by developing strong alliances with multiple leading operators worldwide and regional partners. 
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Solutions Infini Technologies recruiting Technical Support Engineer Experienced(0 to 2.5 Years) candidates candidates nearby Bangalore.Solutions Infini Technologies vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Solutions Infini Technologies Company recruits a lot of Experienced(0 to 2.5 Years) candidates candidates every year based on the skills Hindi Speaking. The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, BAMS, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical Support Engineer position in Solutions Infini Technologies. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Solutions Infini Technologies recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Solutions Infini Technologies and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Solutions Infini Technologies and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Solutions Infini Technologies and near your city and get a secured career.