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Customer Support Executive Jobs in Bangalore - Talenthive consulatancy pvt ltd

Eligibility : BA, MSW, MSc

Location : Bangalore(Koramangala )

Last Date : 25 Jan 2017

Experience Required: 6 Months-3 Years

Talenthive consulatancy pvt ltd - Job Details

In this role, you will be responsible for:
  • Maintaining customer focus at all times and respond to customer enquiries over e-mail, phone and chat.
  • Ensuring all customers' queries are investigated and resolved, escalating issues if appropriate.
  • Maintaining knowledge of all existing and upcoming products/services of the company.
  • Taking ownership of issues raised by users and experts and work with cross teams to exceed customer expectations.
  • Capture customer feedback and channelize to internal teams as appropriate.
  • Monitoring real-time dashboards and coordinating with supply whenever required
You will ideally have this background:
  • Excellent written and verbal communication skills(English)
  • Experience handling customer support related projects
  • Good knowledge of MS office(MS Word, Excel)
  • 0.6 - 3 yrs of work - experience
  • No of working days - 6 days a week
  • Days OFF - Any weekday (not weekend)
  • Morning Shift: 6am to 4:30pm
  • Evening Shift: 4pm to 2:30am

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

Job Role: Customer Service / Tech Support

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Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Talenthive consulatancy pvt ltd

Talenthive  is a 6-year-old HR firm that specializes in sourcing  and placing professionals for Start-Ups / mid-size companies  across the globe. Currently, we have 2 branches in India. Head office is in Noida and branch office is in Sarjapur Road, Bangalore.

Talenthive provides HR services and financial services to Start up companies based in a different location of India. We are more into convincing business and working on niche technologies.

We are taking caring of entire HR functionalities  such as Recruitment, Payroll, Employee Engagement etc.  The company has got a very good reputation in Industry with having 100% success ratio.

Jobs by Location

Talenthive consulatancy pvt ltd recruiting Customer Support Executive Experienced(6 Months - 3 Years) candidates in Bangalore. The Talenthive consulatancy pvt ltd vacancies for Customer Support Executive is filled through Written-test, Face to Face Interview, Telephonic Interview etc.
Talenthive consulatancy pvt ltd jobs for Experienced(6 Months - 3 Years) candidates are very common in nature as the company recruits a lot of Experienced(6 Months - 3 Years) candidates every year based on the skills . The candidates with BA,MSW,MSc are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(6 Months - 3 Years) candidates applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Talenthive consulatancy pvt ltd recruitment, Experienced(6 Months - 3 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Talenthive consulatancy pvt ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Talenthive consulatancy pvt ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.