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Customer Support Executive Jobs in Bangalore - Talenthive consulatancy pvt ltd

Customer Support Executive
Talenthive consulatancy pvt ltd
Bangalore(Koramangala )
0.6 to 3 Years
Customer Support Executive Jobs in Bangalore - Talenthive consulatancy pvt ltd
Last Date 25 Jan 2017

Talenthive consulatancy pvt ltd - Job Details

Date of posting: 26 Nov 16
In this role, you will be responsible for:
  • Maintaining customer focus at all times and respond to customer enquiries over e-mail, phone and chat.
  • Ensuring all customers' queries are investigated and resolved, escalating issues if appropriate.
  • Maintaining knowledge of all existing and upcoming products/services of the company.
  • Taking ownership of issues raised by users and experts and work with cross teams to exceed customer expectations.
  • Capture customer feedback and channelize to internal teams as appropriate.
  • Monitoring real-time dashboards and coordinating with supply whenever required
You will ideally have this background:
  • Excellent written and verbal communication skills(English)
  • Experience handling customer support related projects
  • Good knowledge of MS office(MS Word, Excel)
  • 0.6 - 3 yrs of work - experience
  • No of working days - 6 days a week
  • Days OFF - Any weekday (not weekend)
  • Morning Shift: 6am to 4:30pm
  • Evening Shift: 4pm to 2:30am

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Experienced (0.6 to 3 Years)

About Talenthive consulatancy pvt ltd

Talenthive  is a 6-year-old HR firm that specializes in sourcing  and placing professionals for Start-Ups / mid-size companies  across the globe. Currently, we have 2 branches in India. Head office is in Noida and branch office is in Sarjapur Road, Bangalore.

Talenthive provides HR services and financial services to Start up companies based in a different location of India. We are more into convincing business and working on niche technologies.

We are taking caring of entire HR functionalities  such as Recruitment, Payroll, Employee Engagement etc.  The company has got a very good reputation in Industry with having 100% success ratio.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Talenthive consulatancy pvt ltd recruiting Customer Support Executive Experienced(0.6 to 3 Years) candidates candidates nearby Bangalore(Koramangala ).Talenthive consulatancy pvt ltd vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
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