Customer Support Executive Jobs in Bangalore - TEKsystems Allegis Group
Job Description
The top 3 skills required are:
- Excellent Communication skill (English)
- Good understanding on customer service
- Good thought flow.
- This position is open because they have a SFDC tool which is being replaced, so produce captives requires manpower to monitor the tasks, check with the other team members and ensure the tickets are resolved and SLA's are met on time.
- This position ensures to maintain the SLA's to close correctly by monitoring the tasks.
- They act as the mediators between the customer and the technical teams by monitoring the basic cases and following up to ensure the customers tasks are completed on time(B2B process).
- Qualification Required:BBM, BBA, B.Com, BCA, BSc, BA , BHM, Engineering Graduates
- The selected candidate will be an employee of TEKsystems deployed on a project at the Client location.
- Location: Electronic city Phase 1, Bengaluru
- Work Timings: Rotational Shifts
- Benefits: Two way cab facilities.
Job Particulars
About Company
About TEKsystems:
1. A US based $4 billion world leader in staffing services to over 6000 customers globally.
2. World’s largest 'Technology' staffing company in the world today IT, Telecom, Infrastructure and Engineering.
3. Part of Allegis Group which is a $14 Billion US based privately held firm. One of the world’s largest privately held companies (source: Forbes).
4. The 6th Largest staffing company in the world and the 2nd Largest in the US.
5. One of the top vendors to 82% of Fortune 500 companies.
6. Every year we deploy over 80,000 employees across different parts of the world.
7. Operations in North America, Europe and Asia with over 300 offices and now in India.
8. In India, we have more than 2400+ consultants employed at various Fortune 500 companies across Bangalore, Hyderabad, Delhi, Mumbai, and Pune & Chennai.
9. TEKsystems was named to Fortune magazine’s 100 Best Companies to Work for list, for last 5 consecutive years.