Customer Support Executive Jobs in Bangalore - Urban Ladder

Customer Support Executive
Urban Ladder
Urban Ladder
Last Date 25 Feb 2018

Urban Ladder - Job Details

Date of posting: 27 Dec 17

Customer Support Associate

  • Love to solve problems? Love answering questions patiently? Love talking all day? :) If your answer to all the above questions is a resounding yes, we want to listen to you. Hopefully forever! We are looking for fun, committed people for our Client Servicing Team based in Bangalore.
  • You can talk on the phone all day, send emails out in lightning speed and chat up with our clients and help them out with their numerous queries.
  • Just make sure our clients are happy at the end of every interaction! Your role will involve you being a multi-tasker (scratch that!),a super multi-tasker, handling multiple responsibilities and customers at the same time. 
  • Let's be honest. 
  • Client servicing isn't easy and we aren't looking for people who want it easy. 
  • Being driven to focus on every single detail and being empathetic to people should come naturally to you. 
  • If you are committed to learning a lot, taking ownership of every client/order end to end and have an impeccable sense of work ethic, we should meet.
And you should (be)
  • possess great written communication (No SMS language, please)
  • willing to answer calls, email and chat and be open to learning to use other new channels or processes
  • willing to be an excellent customer advocate internally and stand up for what's right by the customer
  • willing to work fast and be flexible with work timings/schedule and availability.
  • have knowledge of and be an active social media user
  • Ecommerce and hospitality experience is a huge bonus
  • Willing to work under pressure environment and on weekends
  • Shift timings – 9 hour shift between 8.00 am – 8.00 pm.

Hiring Process : Face to Face Interview, Telephonic Interview

About Urban Ladder

Urban Ladder is a leading online furniture company that aims to provide a curated destination for home solutions, to help the Urban Indian build well-furnished, beautiful homes.

With over 1000 products and 25 categories such as wardrobes, sofas, beds, dining tables, storage shelves, etc. Urban Ladder is India's leading online furniture company.

Urban Ladder is backed by top tier venture capital firms Steadview Capital, SAIF Partners and Kalaari Capital and Sequoia Capital. Mr. Ratan Tata, Chairman Emeritus of Tata Sons has also made a personal investment in Urban Ladder.

In February 2014, Urban Ladder bagged the

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Urban Ladder recruiting Customer Support Executive fresher’s in Bangalore(Domlur ). The Urban Ladder vacancies for Customer Support Executive is filled through Face to Face Interview, Telephonic Interview etc.
Urban Ladder jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BVSc, BBA/BBM, CS, BSc, BCA, BAMS, BEd, BFA, Vocational Training, 12th Pass (HSE), MSW, BSW, Certificate Course (ITI), 10th Pass (SSC), Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Urban Ladder recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Urban Ladder and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Urban Ladder and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.