Customer Support Executive Jobs in Bangalore - US Info Solutions
Customer Support Executive
US Info Solutions
0 Years 
15000 - 25000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 12 Nov 21
Job Description
Handling Inbound calls of US-based customers to resolve their queries.
Inbound calling for customer service.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1348598
Job Category Diploma , Tech Support
Locality Address Vijaya Nagar
State Karnataka
Country India
About Company
US Info Solutions
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