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Customer Support Executive Jobs in Bangalore - WeCool Trading & Imports Pvt. Ltd.

Customer Support Executive
WeCool Trading & Imports Pvt. Ltd.
Bangalore(HBR Layout , Hennur , Kalyan Nagar )
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
1 to 2 Years
18000 - 20000 Monthly
WeCool Trading & Imports Pvt. Ltd.
Last Date 18 Apr 2022
This Job is Expired

WeCool Trading & Imports Pvt. Ltd. - Job Details

Date of posting: 17 Feb 22
Job Details 
Customer Support Executive 


Role and Responsibility
Ø  Manage Incoming calls from the customers and do Outgoing Calls for customers for getting positive reviews 
Ø  Resolving the customer queries and building the trust and brand image with the customer
Ø  Identify and assess customers’ needs to achieve satisfaction and build sustainable relationships with customer accounts through open and interactive communication
Ø  Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Ø  Prepare product or service reports by collecting and analyzing customer information, Keep records of customer interactions, process customer accounts, and file 

Requirements

Ø  Strong phone contact handling skills and active listening
Ø  Excellent English and Hindi communication
Ø  A bachelor’s degree or related education
Ø  A minimum of 1 - 2 years experience

Shift Timings: Day Shift (10 AM to 07 PM)

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 2 Years)
State : Karnataka
Country : India

About WeCool Trading & Imports Pvt. Ltd.

WeCool Trading & Imports Pvt. Ltd.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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