Customer Support Executive Jobs in Bhopal - Shehnayi.com

Job Summary

The Customer Service Associate plays a key role. Job role is mentioned below:

• Update the company database by inputting information from each call/Chat and keeping every customer field current.
• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers.
• Work on special short-term projects to offer customized support for new products or products at end-of-life.
• Monitor the customer satisfaction levels and develop methods for increasing them.
• Assist in creating ways for delivering excellent customer service to irate or problematic customers.

Responsibilities and Duties

Require Customer Service Associate for a start up.
Key qualities:

• Should have good Oral and written communication.
  
• An effective communicator, probably fluid with what he/she is speaking.
  
• Should be a computer literate.
  
• Should be flexible enough to adapt to any environment or changes happening in the sector.
  
• Should be patient enough and quite motivated towards learning new things and execute it Should have good Oral and written communication.
  
• An effective communicator, probably fluid with what he/she is speaking.
  
• Should be a computer literate.
  
• Should be flexible enough to adapt to any environment or changes happening in the sector.
  
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
  
• Should also have a clear view of what the current market trend is. a clear view of what the current market trend is.
  

Salary: 60k to 90k p.a

Qualifications and Skills

Common Requirements

• High school diploma/GED required (College degree preferred)
• 2+ years' experience in a customer service role
• Proficiency with MS Office
• Ability to work well in a team environment
• Strong sense of professionalism and discretion required

Job Types: Full-time, Internship

Salary: ₹72,000.00 to ₹100,000.00 /year