Customer Support Executive Jobs in Bhubaneswar - Fds

Customer Support Executive
Job Description
- Handling Inbound & outbound client calls.
- Cold calling.
- Replying to the mails of the clients with appropriate solution.
- Understanding & resolving the issues of the clients at times.
- Candidates with excellent English & Hindi verbal & written communication skills,.
- 10+2 & any Graduates. Male & Female both preferred.
- Optimum presentation skills and a flair to excel.
- Go-getter attitude.
- Willing to work in shifts.
Job Particulars
About Company
Company Profile:
FormsDotStar
FormsDotStar - A Creanovation Labs venture is based on an award winning business plan lauded at IIM-B, ISB. The company firmly believes that technology should aid human development without affecting the environment, and strongly believes in 'Go Green' technologies. FormsDotStar enables the partners to host online form(including online payment facility) viz., admission forms, examination forms, etc., in their own website. Thus making it easier for students to apply to the Institute from anywhere, anytime.
FormsDotStar has been implemented at 250+ universities/colleges /schools and other organizations spanning across more than 19 states around the country. It has processed more than 2.5+ lakh applications in FY 13'-14
FormsDotStar has many firsts to its' credits as a Forms Product-
Unique live tracking technology with a dedicated support centre for a pro-active applicant guidance
Innovative promotional platform FBuzz to increase visibility and drive more applications via applicants' social base
Integrated chat, mailer & sms gateways to directly connect with the applicants on a real-time as well as on demand.
Integrated Lead Management System as a module to enable partners to track the movement of each applications to its desired status
FIRST ON-PREMISE INSTALLATION capability of a SAAS based Forms product
With this and many more unique & innovative features, FormsDotStar is poised to keep adding new and innovative features to simplify all kinds of Data & Payment processing , keeping its Partners' needs as priority.