Customer Support Executive Job in MontBit Technologies Ltd. at Chandni Chowk, Kolkata-Others, Indrapuri, Chandigarh, Bhopal, Kolkata

Customer Support Executive

MontBit Technologies Ltd.

0 Years

10000 - 15000 Monthly

Expired

Posted: 23 Sep 20

Job Description

Responsibilities:

Build a healthy and continuous relationship with parents, students, school management.
Achieve weekly targets.
Guide students and parents to install our mobile app and help them with their queries.
Should be able to guide teachers, principals, and institutes on a day to day product queries.
Should be able to handle back-office work.
Should be able to make continuous calls to parents and students.
Handle be able to address technical and non-technical product queries using our ticketing system.

Requirements:

Any Bachelor's Degree.
Proficiency in MS Office Suite and Google Suite.
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skills
Strong analytical, organizational, and time management skills.
Excellent team working, motivational, interpersonal, communication, and customer service skills.
Must have uninterrupted internet connectivity at home (>10 Mbps)

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Telephonic Interview

Employment TypeFull Time

Job Id1003385

Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support , Work from Home

Locality Address Chandni Chowk , Kolkata-Others, Indrapuri, Lakherapura

State Madhya Pradesh, West Bengal, Chandigarh

Country India

About Company

MontBit Technologies adheres to a holistic approach to Education and Development. It’s a Canadian organization focusing on Ed-Tech solutions for the past four years. At MontBit, we work hard to redefine the education ecosystem around the globe. We have worked with multiple educational establishments in Canada to deliver technology-focused education solutions.

Now, we are hiring great talents for our latest initiative to improve the education sector of India.

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