Customer Support Executive Jobs in Chandigarh,Gurgaon,Kurukshetra - Zythum Recruiters & Training Solutions PVT.LTD.

Customer Support Executive
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
About Company
Quarec Resources Pvt. Ltd. initiate their operation in field of HR Consultancy and Placement Services to serve a bridge for Job seeker and Organization. We are promising, energetic and efficiently managed Recruitment Consultancy Company which aspires is to offer our customers with value added Human Resources resolution based on integrity, reliability, preferred results and a Passion of brilliance.
In fact, our eventual motto is too engaged as an association between career seekers and career sponsors. Our crucial endeavor is to delivering quality manpower to dissimilar verticals. We outfit to all the levels of manpower requirements in your association. We distinguish that our accomplishment depends completely on how well we provide our customers and nothing else takes ascendancy over our guarantee to make available positive, suitable and accessible proficient Services.