Customer Support Executive Jobs in Chennai - Edsix Brainlab Private Limited

Customer Support Executive
Edsix Brainlab Private Limited
Chennai(Taramani )
2015 - 2018
14000 - 21000 Monthly
Customer Support Executive Jobs in Chennai - Edsix Brainlab Private Limited
Last Date 30 Nov 2019
This Job is Expired

Edsix Brainlab Private Limited - Job Details

Date of posting: 01 Oct 19

-          Willing to be part of the sparkling team for a long-term contribution with added optimistic approach.

-          Build sustainable relationships and trust with clients through open and interactive communication.

-          Handle clients(schools) in front end to organize and monitor the program is running smooth

-          Keep up to date information on the status / progress of the clients

-          Generating reports on periodical basis

-          Responsible for program implementation and follow up for sessions/payments/reports/all customer needs.

-          Keep updated of the clients with new features / daily status / reports / improvements

-          Analyze the data and keep including new ideas and process to improve customer delight

-          Identifying and assessing customers’ needs to achieve satisfaction

-          Provide accurate, valid and complete information by using the right methods/tools. Coordinate between the clients and the internal team to provide smooth solution on quick time.

-          Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and to keep records of customer interactions, reports and logs.

-          Willing to travel to client places to implement the program and monitor sessions periodically

-          Update client-side information in the log/database during and after each call/visit

-          Work with the management team to stay updated on product knowledge and be informed of any changes in product and keep informed the clients

-          Generate reports

-          Maintain a positive and very good relationship with the customers.

-          Ability to multi-task, prioritize, and manage time effectively.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Edsix Brainlab Private Limited

Edsix Brainlab Private Limited
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Edsix Brainlab Private Limited recruiting Customer Support Executive candidates nearby Chennai(Taramani ).Edsix Brainlab Private Limited vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Edsix Brainlab Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with BSW, BA, MSW are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai(Taramani ) can apply for Customer Support Executive position in Edsix Brainlab Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Edsix Brainlab Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Edsix Brainlab Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Edsix Brainlab Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Edsix Brainlab Private Limited and near your city and get a secured career.