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Customer Support Executive Jobs in Chennai - Hermes I Tickets Pvt Ltd

Customer Support Executive
Hermes I Tickets Pvt Ltd
12000 - 15000 Per Month
Hermes I Tickets Pvt Ltd
Last Date 28 Jan 2020
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Hermes I Tickets Pvt Ltd - Job Details

Date of posting: 29 Nov 19
Greetings from GI Technology....
About Us:

GI Technology Private Limited (GIT) was established to realize the Great Indian Dream of improving the standard of life of every aspiring Indian.

We aim to provide hundreds of millions of underbanked Indians, who do not have the ability to make payments online with a credit card or to transfer money from a bank account, with a safe and convenient solution to use their cash for online purchases and money remittance.

GI Technology is the issuer of iCASH, India's leading prepaid payment instrument (PPI) further to a license granted to GIT by the Reserve Bank of India (RBI) on 29 October 2009.


Location: Perungudi, Chennai
Roles and Responsibility:To take the ownership of their assigned customers query and resolve it at the earliest without any escalations.Basic knowledge of System usage & Excel.To take the responsibility of giving service satisfaction to make the Customer retain with us.Make follow-ups on the pending cases and try to close the issue at the earliest.Customer orientation and ability to adapt/respond to different type of customers.Achieve the average daily call targets with customer satisfaction.Work towards in achieving average Call Quality scores.Achieve KRA scores on regular basis.Maintain the Login hours, Break Hours and AHT.Maintains and improves quality results by adhering to standards and guidelines.Taking extra mile to engage customers.Follow floor decorum.To be a team player.
Education and Experience:Fresher/experience 0 - to 6 months with excellent communication skill (English, Hindi and Tamil).Diploma or Any Bachelor Degrees.Ability to multi-task, prioritize, and work along with team.Note: Looking for Immediate Joiner
Compensation: Best in the Industry + Attractive incentives + All Statutory Benefits + Medical, Group Accident, and Term InsuranceCab from Tharamani Railway Station is available for those who comes in general shift. ( i.e 9.30 Am to 6.30 PM

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Hermes I Tickets Pvt Ltd

Hermes is India’s No. 1 Retail Assisted E-Commerce network with more than 100000 locations across India and more than 11000 locations on the Philippines as well as retail partnerships in Indonesia & Malaysia. Hermes retail points provide services such as money transfer, bill payments for e-commerce and utilities, travel and insurance payments, and many more.Hermes
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
L1 Support / Technical Support
BCA, BE/B.Tech, BSc
Customer Support Executive
Diploma, Any Graduate
Customer Support Executive
Any Graduate, Other Graduate
Customer Support Executive
Any Graduate, Other Graduate

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Hermes I Tickets Pvt Ltd recruiting Customer Support Executive candidates nearby Chennai.Hermes I Tickets Pvt Ltd vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Hermes I Tickets Pvt Ltd Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Customer Support Executive position in Hermes I Tickets Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Hermes I Tickets Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Hermes I Tickets Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Hermes I Tickets Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Hermes I Tickets Pvt Ltd and near your city and get a secured career.