Customer Support Executive Jobs in Chennai - Hinduja Global Solutions
Customer Support Executive
0 to 1 Years 
7500 - 10000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
- Job Category : Customer Service, Voice Process (Domestic)
- Work Location: Chennai
- Compensation : 95,578 to 145,578 LPA + incentives depends on performance
- Minimum: +2 or Diploma pass
- Any Graduation including BE, B.Tech (Arrears acceptable)
- Batch: 2013, 2014 and 2015 and 2016 passed outs
- Desired Experience : 0 to 1 year
- Shifts : Fixed Day Shift (9.30-6.30)
- Excellent communication skills in any one regional language { Tamil,Malayalam, Kannada, Hindi}
- Candidate with moderate English speaking skills desirable
- Basic understanding of computer knowledge and telecomm industry
- Self-Confident, objection handling skills, customer centric, flexible for shifts
- Handling Inbound customer calls
- Resolving customer queries and issues over phone
Job Particulars
About Company
ABOUT HGS
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with 70,000 employees in 66 worldwide locations delivering localized solutions. For the year ended 31st March 2016, HGS had revenues of US$ 507 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world’s most recognized brands.
HGS currently has a global footprint of 55 delivery centers in India, the United States of America, the United Kingdom, Canada, Mauritius, France, Germany, Italy, Jamaica, the Netherlands, and Philippines.
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