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Customer Support Executive Jobs in Chennai - LYNKS LOGISTICS LIMITED

Customer Support Executive

LYNKS LOGISTICS LIMITED
experience-icon 1 to 6 Years
salary-icon Not disclosed
qualification-icon Other Course
Expired

Posted: 18 Mar 20

Job Description

About Lynk:

Lynk is one of the fastest growing tech start-ups in the country in last mile aggregation space with a base of 9.5 lakh+ users across Chennai, Hyderabad, Mumbai & Pune where we currently operate. Lynk is an integral part of everyday deliveries for our business customers, and is a life safer for our individual customers when they are shifting houses. Our 20,000+ driver partners plug into the platform for their every-day business, and benefit from the stable earnings and the various welfare initiatives that Lynk offers to them

What you will contribute

  • Managing incoming calls and customer service inquiries
  • Identifying and assessing customers' needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Follow up to ensure resolution, Keep records of customer interactions
  • Take the extra mile to engage customers

What we are looking for

  • Passion in customer support
  • Good communication in Hindi, Telugu & English
  • Prior work experience in voice process


Education
Graduation Not Required, Any Graduate in Any Specialization
Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate Not Required

Job Particulars

Education Other Course
Who can apply Experienced (1 to 6 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id895214
Job Category Tech Support
Locality Address
Country India

About Company

LYNKS LOGISTICS LIMITED
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