Customer Support Executive Jobs in Chennai - Smile Groups Pvt Ltd

Customer Support Executive

Smile Groups Pvt Ltd

0 Years

Not disclosed

Expired

Posted: 29 Dec 21

We urgently require Male Customer Service Executives for our International Call Center.

Roles and Responsibilities:

Manage incoming calls from the USA
Identify and assess customers’ needs to achieve satisfaction provide accurate, valid, and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas

Required skills:

Good Communication Skills in English.Basic Computer SkillsDiscipline, Positive Attitude & Punctuality

Shift:

Night Shift - Should be willing to work late-night shifts and during weekends with rotational offs.

Work Location:

Will be working from the office during the training period and also post-training, however, if any lockdown is implemented due to the pandemic employee will be required to work from home, and once the pandemic eases and the management decides to call to work from the office, employees will be required to report to office without any hesitation if management requires.

Job Summary

Job Type : Full Time

Job Role : Customer Service / Tech Support

Job Category : Diploma , Tech Support

Hiring Process : Face to Face Interview, Telephonic Interview

Who can apply : Freshers