Customer Support Executive Jobs in Chennai - T2S Software Solutions Pvt. Ltd.
Customer Support Executive
T2S Software Solutions Pvt. Ltd.
Expired
Posted: 23 May 19
Job Description
- Developing the satisfaction level of customers by rendering services beyond excellence in order to optimize a high percentage of customer satisfaction and retention.
- Resolving escalated grievances and queries on a day-to-day basis.
- Initiating contact with existing customers to help them further their business by acquiring new customers
- Developing strong relationships with customers, connecting with key business executives and stakeholders to facilitate a smooth transition for the customer.
- Analyze clients requirement and suggest new ways to acquire customers and new revenue streams and to assist the customer with the same.
- Build and maintain relationships with clients through regular contact.
- Making weekly market development calls to customers.
- Act as the first point of contact for client questions and requests.
- Act as the point of contact for the client with other departments in the organization in order to facilitate client requests.
- Assist in planning/ developing co-promotional campaigns, events, and B2C activities.
- Assist with challenging client requests or issue escalations as needed.
- Conduct promotional activities for market development & brand visibility
Job Particulars
Education Any Graduate
Who can apply Freshers and Experienced (0 to 2.5 Years )
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id623817
Job Category Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
T2S Software is a leading UK based software innovator that delivers robust multi-platform packages aimed at streamlining the business operations, and maximising online ordering revenue for ~Takeaways and Restaurants
Jobs By Location
Chennai
Kolkata
Gurgaon
Ahmedabad
Mumbai
Delhi
Bangalore
Pune
Noida
Hyderabad
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
