Customer Support Executive Jobs in Chennai - Zealitech Solutions
Job Description
- Designation : Voice Process (Callers)
- Working Location : Chennai
- Working Hrs :9 hrs (Any timings between 9 AM to 9 PM)
- Package :Rs.14500 CTC & Rs.11550 Take home + Other Benefits
- Week off :6 Days Working
- Language :Good fluency in English with fluency in any one language (Hindi/ Malayalam / Kannada)
- Training Period
- During training working hrs from morning 9 AM to 6.30 PM
- Requirement TAT Immediate Joining
- Hiring for Banking Domain
- Solving Escalated Banking Customer queries.
- High level of customer centricity and consistent customer satisfaction.
- Outstanding customer handling skills and dedication in providing exceptional customer care.
- Respond to Customer inquiries and problem escalations.
- Provide excellent service to our customers.
- Answering customers calls and solving technical and non-technical issues with the products by following the given instructions
- Maintain customer satisfaction and retain them by solving basic queries related to replacements, refunds, billing and service purchases
- Educate customers on how a particular product/service works, recently released products, what type of support is available.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id332634
Job Category BSc/BCA/BBM , Tech Support
Locality Address Perungudi
State Tamil Nadu
Country India
About Company
EOS is a leading IT, ITES & BPM organization with a track record in delivering high-quality services. With multiple offices and clients spread across India, team EOS constantly thrives for excellence and customer delight. EOS has a prodigy of working with leading brands. With a right blend of operational distinction, timely delivery and consistently meeting commitments, EOS has sustained and scaled most of its business associations for over a decade.
The organization has a diverse business portfolio comprising of a mix of BPM and KPO services. Some of our core competencies include In-bound customer service, out-bound campaigns and KPO services. In addition to the current business mix of BPM & KPO services, EOS has initiated partnerships with niche technology organizations to provide integrated end-to-end solutions to existing as well as prospective clients.
The organization has a diverse business portfolio comprising of a mix of BPM and KPO services. Some of our core competencies include In-bound customer service, out-bound campaigns and KPO services. In addition to the current business mix of BPM & KPO services, EOS has initiated partnerships with niche technology organizations to provide integrated end-to-end solutions to existing as well as prospective clients.
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