Customer Support Executive Jobs in Delhi - CherishX
Customer Support Executive
144000 - 180000 Yearly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), M.Chirurgiae, BSW, Other Graduate, Other Post Graduate, Other Course 
Job Description
2. Prior experience of 6 months to 1 year in customer support/Telecalling/telemarketing/BPO's may be an added advantage.
3. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5. Providing support to the customers query related to bookings, change in time, venue, payment or any other assistance to be provided.
6. Maintains customer records by maintaining their database.
7. Any other tasks if assigned by the supervisor.
Job Particulars
About Company
CherishX is a fast growing experiences startup with the aim to help customers celebrate and cherish the special days in their lives. We have helped more than 20k customers celebrate their Anniversary, Partner’s Birthday, Proposals and Family events with our unique and curated experiences - Beautiful Candlelight Dinners, Surprises delivered at home, Couple Activities, Grand Proposal Setups and more.
Technology is the major factor behind our rapid growth helping us expand into 4 cities and provide an array of services. With plans to innovate and develop amazing tech products from recommendation systems to live tracking we are sure to disrupt the experiential market soon. This is the perfect time to join and become part our core team and change the future with us!
You may visit our website for more info https://cherishx.com/
