Customer Support Executive Jobs in Delhi - E-commerce Company
Job Description
Job Description:
- Managing incoming calls/chats for customer service inquiries.
- Generating sales leads that develop into new customers.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Build sustainable relationships of trust through open and interactive communication.
- Assist with the placement of orders, refunds, or exchanges on chat or calls.
- Go the extra mile to engage customers.
- Shift 6 pm to 12 pm or 5 pm to 11 pm.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypePart Time
Job Id399010
Job Category Part Time , BSc/BCA/BBM , Tech Support
Locality Address East Patel Nagar
State Delhi
Country India
About Company
It's an e-commerce company. We are into cake and flowers.
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