Customer Support Executive Jobs in Delhi - Knowcross Solutions
Job Description
This is for you, if you:• Have a smiling face, engaging personality and passion for customer service.• Possess 1 to 3 years of professional experience working in an International BPO or in the hospitality industry, in an operating role (Front Office Team, Guest Relations / Service Team, Housekeeping Team) with a top hotel.• Are flexible with shift timings.
Technical Competencies you’ll possess:• Excellent command over written and spoken English.• Strong Customer Management and Problem Solving Skills.
Job Particulars
About Company
Knowcross is a global leader in providing software and technology intelligence to the hospitality operations industry. Our platform offers hotels a suite of software applications that boost efficiency and enhance guest service, directly impacting the bottom-line.
- These applications are fully customizable, multilingual, cloud based and are offered as both stand-alone and bundled packages. The platform is also interfaced to a number of leading PMS systems, in-room control systems, messaging gateways and fire alarm system
- Our product suite includes six software applications - KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection and KNOW Maintenance.
Here is a brief JD :
As a Customer Support Associate you'll be a problem solver, a coach and sometimes just a really good listener. And you'll do all this with a smile on your face because at Knowcross we succeed when our customers succeed.
