Customer Support Executive Jobs in Gurgaon,Bangalore,Delhi - Juex Infomedia

Customer Support Executive
Juex Infomedia
Delhi(Delhi-Others), Gurgaon(Gurgaon-Others), Bangalore(Bangalore-Others)
0 Years
10000 - 30000 Monthly
Juex Infomedia
Last Date 02 Nov 2021
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Juex Infomedia - Job Details

Date of posting: 03 Sep 21
Customer Support Executive

  • Manage incoming calls from customers
  • Responsible for the handling, tracking and replying to player issues.
  • Responsible for collection suggestions and feedback from players.
  • Responsible for summarizing and submitting user suggestions reports on time.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending solutions based on those needs.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Summary

Job Type : Full Time
Hiring Process : Telephonic Interview
Who can apply : Freshers
Country : India

About Juex Infomedia

Juex Info Media develops various types of games and shares the same passion-making exciting games so that every player can find the fun they have always wanted.

For many years, our company has been one of the leaders in India in terms of games. We provide the latest game versions on iOS, Android and PC mobile platforms. Every day, we bring joy to millions of players in India. They are our constant source of inspiration and co-create our games with us.

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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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