Customer Support Executive Job in Konnecting Korporate at Gurgaon

Customer Support Executive

Konnecting Korporate

0 Years

15000 - 24000 Monthly

Expired

Posted: 26 Jun 19

Location: Gurgaon
Salary : 25-27K/Month + Incentives + Cabs + Meal
We have urgent hiring for CUSTOMER SUPPORT/ TECHNICAL SUPPORT for INTERNATIONAL BPO.

Job Description-

Helping clients to caption their telephone calls.
Assisting customers to communicate confidently with friends, family and colleagues by phone.
Provide phone support for Global customers.
Be responsible to deliver high quality, customer-driven, support service resolving customer inquiries at the first point of call wherever possible.
Demonstrates confidence and willingness to resolve customer requests or queries.
Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement
Completes all training and development activities in a timely manner
Understanding of escalation handling procedures.

Candidate's Requirement-