Customer Support Executive Jobs in Gurgaon - OctopusTech
Customer Support Executive
OctopusTech
Expired
Posted: 26 Oct 20
Job Description
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets.
Job Particulars
Education Diploma, 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1024621
Job Category Diploma , Tech Support
Locality Address Sector 21, Gurgaon
State Haryana
Country India
About Company
OctopusTech
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