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Now Hiring - Customer Response Executive
We are hiring Graduate or Undergraduates with minimum 6 months of call center experience.
Technical Support Associate
Job Description: - Inbound Technical Support.
Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like Internet, router, Switching, frequent disconnection, internet connectivity, speed issue, Desktop, laptop and Printers.
Roles & Responsibilities:
*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.
*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
*Troubleshoot Customer issues related to internet broadband, cable, modem, router, switching etc.
*Any Graduate Under-Graduate / drop out / pursuing with 6 months Calling Experience.
*BE/B. Tech Fresher are eligible.
*Excellent verbal and written communication skills.
*Flexible with 24/7 Environment.
*Salary up to16.5 k to 25K CTC.
*Work from Office.
*We need candidates only from Gurgaon, Faridabad
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