Customer Support Executive Jobs in Gurgaon - Trainman
Customer Support Executive
Trainman
0 Years 
15000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 30 May 18
Job Description
Responsibilities:
- Take customer calls and resolve them (Inbound)
- Call some of the customers whose booking has failed and try to find out what problems are customer facing while doing train ticket booking on Trainman app (Outbound)
- Reply to customer emails and feedbacks
- Required Work Experience:
- Candidates with prior experience in customer support will be preferred.
- Fluency in English and Hindi speaking is a must. Also English writing skills should be excellent.
- Candidate should at least be a Graduate (B.Sc / BA / BBA or similar degree). BA in English Hons is preferred.
- This is a full time job and the candidate has to come to our office which is in Vipul Square (Near Galleria Market), Gurgaon.
- Timings:10 am to 6 pm, Monday to Saturday
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id428490
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Haryana
Country India
About Company
Trainman is an internet based firm giving Indian Railway services to customers.
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