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Customer Support Executive Jobs in Gurgaon - ValueFirst Digital Media Pvt. Ltd.

Customer Support Executive

ValueFirst Digital Media Pvt. Ltd.
experience-icon 0 to 0.6 Years
salary-icon 12000 - 15000 Monthly
Expired

Posted: 17 Jul 17

Job Description

Job description

  • EXP-0-6month
  • Position- Trainee operation
  • Salary-12k -15k
  • Location -Gurugram

 Job Responsibilities:

  • The Job will be on our internal application on different platforms(i.e. SMS, Voice and Email). 
  • Interact with the client by email or phone for maintaining customer relationship and troubleshooting issues. 
  • Providing end to end closure of issues and taking care of customer satisfaction.

 Desired Candidate Profile-

  • Accountable for keeping the service quality levels. 
  • Must have a good understanding of technical terms, interpreting the information and accordingly taking the right decision.
  • Ability to build rapport with client and customers is of utmost importance.

Job Particulars

Education Diploma, BCA
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id324354
Locality Address
Country India

About Company

Founded in 2003, ValueFirst is a B2B company connecting businesses and consumers.With an aim to redefine the conversation space,ValueFirst focuse on bridging the communication gap between enterprises & its customers across multiple channels via SMS,E-mail,Voice,Digital,Mobile Apps & more.Empowering over 3 billion interactions per month for 1500 customers across BFSI, Internet, IT/Software, E-Commerce,Travel,Media,Hospitality & Manufacturing Sector,valueFirst is the pioneer in developing advanced communication workflows and automation platform.We are driven by 300+ passionate people.We have Global footprint across India, Middle East, Bangladesh & UK
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