Customer Support Executive Jobs in Hyderabad - Appe Technology Solutions
HOT JOBCustomer Support Executive
Appe Technology Solutions
0 Years 
15000 - 18000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 22 Jan 21
Job Description
- Coordinate day-to-day operations in the customer service department.
- Respond to escalations and support critical issues
- Create effective customer service procedures, policies, and standards.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
- Implement an effective customer loyalty program.
- Maintain accurate records and document all customer service activities and discussions.
- Assess service statistics and prepare detailed reports on your findings.
- Stay informed on the latest industry techniques and methods.
- Languages : Hindi & English (must); Telugu
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1098923
Job Category Diploma , Tech Support
Locality Address Madhapur
State Telangana
Country India
About Company
We are group of MBAs & Engineers providing recruitment services and end to end HR solutions to various industries like IT Software, Engineering, healthcare, BPO, Banking , Civil, Manufacturing, Financial, Technical Support, Retail , Media, Entertainment. With core competence into Junior & Mid-level hiring, our recruitment processes are detailed and thorough to ensure that we hire the right candidate to fill your requirements. We support joining & post joining process, that includes Background verification, induction, documentation process for smooth on-boarding of new hires.
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