Customer Support Executive Job in Appe Technology Solutions at Madhapur, Hyderabad

HOT JOB

Customer Support Executive

Appe Technology Solutions

0 Years

15000 - 18000 Monthly

Expired

Posted: 22 Jan 21

Job Description

Coordinate day-to-day operations in the customer service department.
Respond to escalations and support critical issues
Create effective customer service procedures, policies, and standards.
Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
Implement an effective customer loyalty program.
Maintain accurate records and document all customer service activities and discussions.
Assess service statistics and prepare detailed reports on your findings.
Stay informed on the latest industry techniques and methods.
Languages : Hindi & English (must); Telugu

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1098923

Job Category Diploma , Tech Support

Locality Address Madhapur

State Telangana

Country India

About Company

We are group of MBAs & Engineers providing recruitment services and end to end HR solutions to various industries like IT Software, Engineering, healthcare, BPO, Banking , Civil, Manufacturing, Financial, Technical Support, Retail , Media, Entertainment. With core competence into Junior & Mid-level hiring, our recruitment processes are detailed and thorough to ensure that we hire the right candidate to fill your requirements. We support joining & post joining process, that includes Background verification, induction, documentation process for smooth on-boarding of new hires.

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