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Customer Support Executive Jobs in Hyderabad - CallHealth

CallHealth - Job Details

Date of posting: 19 Jun 17
  • Answer and make calls as per process defined
  • Handle customer inquiries both telephonically and by email
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Create and Update customer records
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports

Hiring Process : Face to Face Interview

About CallHealth

Initiative: requires little or no supervision but will seek support from Head of Business Support if necessary. Understands the necessity to forward plan and think through potential complications. Identifies appropriate solutions to problems and acts accordingly. Able to make sense of issues; identify and solve problems. Proactively suggests ideas for improvements around working practices

Credibility: has gained the respect from all members of the business, both consultants and support, seen as reliable, trustworthy and capable of performing the role; leads by example  Adaptability: maintains good performance and quality of work under pressure and is prepared to manage change at the last minute

Professionalism and confidentiality: confident individual who can deal with people at all levels both internally and externally. Demonstrates credibility and appropriate verbal and non-verbal behaviour with clients and sector/industry team; adapts style when necessary

Teamwork: actively fosters a good working environment with consultants; the secretarial team and other support functions across Hay Group; builds effective team relationships

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Engagement Executive
BBA/BBM, BSc, PG Diploma, MBA/PGDM, BE/B.Tech
Sales, Customer Relationship, Field Sales
Relationship Manager
MBA/PGDM
Sales, Customer Relationship, Field Sales
Relationship Manager
BBA/BBM, BSc, BCA, BSW, BEd...
Sales, Customer Relationship, Field Sales
Client Relationship Manager
BA(Business Economics, Business Management, Commerce...), BBA/BBM, 12th Pass (HSE), Diploma, B.Com
English Speaking

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CallHealth recruiting Customer Support Executive fresher’s in Hyderabad. The CallHealth vacancies for Customer Support Executive is filled through Face to Face Interview etc.
CallHealth jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -ITES, Call Center, Customer Care Executive, Inbound Calling. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to CallHealth recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of CallHealth and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of CallHealth and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.