Customer Support Executive Jobs in Hyderabad - CONNEQT BUSINESS SOLUTIONS
Job Description
- Ordering support.
- Receive, process and verify the accuracy of orders from customers utilizing the company's internal CRM/ mainframe systems and customer purchase orders.
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
- Access the company's internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports.
- Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
Urgent Requirement For Customer Service Exective For Conneqt Business ServiceFreshers/Experience can Apply.Graduation/Experience can ApplyMust be Flexible with Rotational shifts.
Shifts: Rotational Shifts
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id1341217
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address Secunderabad
State Telangana
Country India
About Company
We leverage our 17 years of experience across 200 customers on business processes including Customer lifecycle management, Collections, Mid-office, Backoffice, and Shared Services along with our Digital competency centres around Digital Engineering, Automation, Platforms, Data & Analytics and Cloud powered by technology partnerships to help customers modernize and re-engineer their technology landscapes, optimize costs, identify value drivers, setup new operating models and drive digital transformation initiatives in an agile manner to deliver tangible business outcomes. Commitment towards continuous excellence and a customer-first approach forms the base of our values.
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