Customer support executive Jobs in Hyderabad - Doozypics

Customer support executive

Doozypics

0 Years

Not disclosed

Expired

Posted: 22 Feb 22

We are looking for a Customer Support Executive Freshers to assist our customers with with queries regarding our products and services.
Roles:

Resolving customer queries, letting them know their order status
Assisting customers regarding order related queries
you should be an excellent communicator who’s able to earn our clients’ trust.
you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities:

Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Monitor customer complaints and reach out to provide assistance
Follow up with customers to ensure their issues are resolved* Gather customer feedback and share with our Product, Sales and Marketing teams