Customer Support Executive Jobs in Hyderabad - Global EDX
Customer Support Executive
Global EDX
0 Years 
10000 - 30000 Monthly 
LLM, B.Arch, Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate 
Expired
Posted: 10 Dec 18
Job Description
- We've all needed help from a Customer Service Executive at one time or another, sometimes it’s a cell phone with garbled display, or a lost credit card, or an urgent flight booking.
- Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
- Customer Service Executives can be hired by ITeS companies and work for their clients, or by companies themselves.
- Almost all sectors and industries need customer service executives to handle queries and complaints from their customers.
The Job Role and Responsibilities
The primary responsibilities of a Customer Service Executive would be :
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Particulars
Education LLM, B.Arch, Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id525376
Job Category Diploma , BSc/BCA/BBM , Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Telangana
Country India
About Company
GlobalEdx is a pioneer in innovative learning with a blend of online, classroom and virtual training courses. It is an education platform that partners with expert content provider individuals and organizations worldwide, to offer blended courses for anyone taking their first step to a new job, next step for a better job, or for an organization or individual with personalized learning needs.
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