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Customer Support Executive Jobs in Hyderabad - Lateralinfotech

Customer Support Executive
Lateralinfotech
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
8000 - 10000 Per Month
Lateralinfotech
Last Date 25 Aug 2017

Lateralinfotech - Job Details

Date of posting: 25 Jul 17
JD:

  • We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. 
  • You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. 
  • The goal is to make sure that customer value is maintained to the standards set forth by the company.

Responsibilities
  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilise excellent customer service skills and exceed customers’ expectations
  • Ensure proper recording, documentation and closure

Hiring Process : Face to Face Interview

About Lateralinfotech

LATERAL INFOTECH was founded with the mission to build a different kind of software company. A company that listens to client needs , values innovation in development and solves customer problems with brilliant simplicity Our commitment to legendary service provides consistent , high quality support for all customers

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Service Exective
BBA/BBM, BSc, BCA, BSW, BEd...
Technical support
12th Pass (HSE), BE/B.Tech
HTML, Java, PHP, CSS
Customer Service Executive
BBA/BBM, BSc, BEd, BFA, B.Com...
HTML, Java, PHP, CSS
Customer Support Executive
BSc, B.Pharm
HTML, Java, PHP, CSS

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Lateralinfotech recruiting Customer Support Executive fresher’s in Hyderabad. The Lateralinfotech vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Lateralinfotech jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Lateralinfotech recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Lateralinfotech and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Lateralinfotech and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.