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Customer Support Executive Jobs in Hyderabad - Leading BPO

Customer Support Executive
Leading BPO
Leading BPO
Last Date 10 Aug 2020
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Leading BPO - Job Details

Date of posting: 11 Jun 20
Roles and Responsibilities:
  • Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools.
  • Contacts can be from customers and/or shoppers.
  • Responsible to save customers from deactivating the subscription of services and respond to other types of inquiries.
  • Responsible to receive high volume of incoming Chat conversations and responds to inquiries in a manner which meets quality and performance standards.
  • Respond to customer complaints in a professional manner, attempt to resolve complaints successfully in accordance with established guidelines.
  • Responsible to document customer transactions accurately in the appropriate systems.
  • Coordinate with the co-workers, lead persons and other departments as appropriate.
Key Skills:
  • Prefered candidates with understanding on eCommerce websites.
  • Should possess effective written communication skills and comprehension skills.
  • Excellent Typing Speed:(Atleast 30 wpm)
  • Excellent interpersonal, intrapersonal skills, team player.
  • Willing to work in Night Shifts or Rotational Shifts(24/7)
Eligibility Criteria:
  • Undergraduate and above (No backlogs and Not pursuing any regular studies).

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Leading BPO

Leading BPO
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Leading BPO recruiting Customer Support Executive candidates nearby Hyderabad(Hitech City ).Leading BPO vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Leading BPO Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Hitech City ) can apply for Customer Support Executive position in Leading BPO. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Leading BPO recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Leading BPO and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Leading BPO and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Leading BPO and near your city and get a secured career.