Customer Support Executive Jobs in Hyderabad - Toll Plus India Pvt Ltd

Customer Support Executive
Toll Plus India Pvt Ltd
2014 - 2017
0.6 to 2 Years
8000 - 12000 Per Month
Toll Plus India Pvt Ltd
Last Date 14 May 2018

Toll Plus India Pvt Ltd - Job Details

Date of posting: 15 Mar 18
  • We have an immediate opening for Customer Service Executive position in Hyderabad. 
  • Location: Hyderabad
  • Shifts : 24/6 Desk Shifts Morning, Afternoon and Night 
  • Graduate with proven working experience (1 - 2 Years) in providing help desk support
  • Proficiency in Hindi is Must ( Fluent in Speaking and reading ) English should be good
  • knowledge of help desk software (Good to have databases and remote control)
  • Strong communication skills in Hindi. 
  • Multi-tasking skills
  • Customer service orientation.
  • Should be willing to work in shifts (Morning, Afternoon & Night shifts.) 
  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilize excellent customer service skills and exceed customers expectations
  • Ensure proper recording, documentation and closure
  • Recommended procedure modifications or improvements
  • Preserve and grow your knowledge of help desk procedures, products and services
  • [Note: System and application training will be provided to all the candidates once they join.]
  • Salary:INR 1,25,000 - 2,75,000 P.A.
  • Industry:IT-Software / Software Services
  • Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
  • Role Category:Voice
  • Role:Associate/Senior Associate -(NonTechnical)
  • Employment Type:Permanent Job, Full Time

Hiring Process : Face to Face Interview

About Toll Plus India Pvt Ltd

    Company Profile: 
TollPlus is a software company founded by a highly-experienced group of software professionals developing sophisticated End-to-End Toll Road Management solutions to address the challenges in the Electronic Toll Collection (ETC) sector in North America, and other markets in the world. Innovation-driven, the company's core services include the design, integration, implementation and maintenance of ETC systems, for toll roads, traffic and violation enforcement, parking management, transit and image processing management. In the fast-changing market of ETC, TollPlus puts a strong focus on technology and R&D to offer world class products and services.
TollPlus LLC. headquarters in Chandler, AZ and has a development facility in India. The company has over 120 employees and is growing quickly to address the market needs.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Toll Plus India Pvt Ltd recruiting Customer Support Executive Experienced(0.6 to 2 Years) candidates in Hyderabad. The Toll Plus India Pvt Ltd vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Toll Plus India Pvt Ltd jobs for Experienced(0.6 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0.6 to 2 Years) candidates every year based on the skills -Hindi Speaking, Voice Support. The candidates with BBA/BBM, BSc, BCA, BEd, B.Arch, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0.6 to 2 Years) candidates applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Toll Plus India Pvt Ltd recruitment, Experienced(0.6 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Toll Plus India Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Toll Plus India Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.