Customer Support Executive Jobs in Hyderabad - ValueLabs
Job Description
Dear Candidates,
- We are looking for freshers who are interested to enhance their Career in Customer Support Domain.
- Interested candidates can apply for further process!!
- Below are the expectations for the same:
- Adroit written and verbal communication skills
- Experience with Live chat and e-mail channel
- Passion for customer service
- Good at typing with 20 WPM
- Good at Grammar and sentence formation.
- Interested to work in shifts
Roles and Responsibilities
- Handle customer contacts using live chats and email channels; gather and verify required information as appropriate
- Identify customer needs and determine appropriate solutions to resolve all issues and concerns, provide world class customer service
Job Particulars
Education Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BSc, PG Diploma, Other Graduate
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id647058
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Telangana
Country India
About Company
We are a leading global technology company specializing in Digital Enablement and Product Development. Through our unique One Company model of engagement, we help companies unleash the potential of digital technology to achieve real business outcomes, make processes frictionless and lead in disruptive times. Our innovative solutions and a flexible engagement model help our clients stay ahead of the curve, drive revenues, and enhance market position. Over nearly two decades since inception, thriving on the principles of Perfection, Love, Unselfishness and (character) Strength (PLUS), we are 'inspired by potential' and firmly believe in the Company as a Platform (CaaP) concept.
Fast facts
Established in 1997
20+ years in business
5000+ employees
25 offices worldwide
180+ clients worldwide
9+ years average tenure of the top clients
Certifications
CMMI-DEV Level 5 (v1.3)
ISO 9001:2015,
ISO 27001:2013
HIPAA, SSAE 16 Type II
Awards and recognitions
Awarded the 'Most Innovative IT Solutions Partner - India 2018' by CFI.co magazine
Featured in the list of '10 Most Promising Product Outsourcing Companies 2017' in India by SiliconIndia magazine
Ranked 7th amongst the 'Top 10 Dream Companies to Work For' in India in 2017 by Times Ascent
Featured in the list of '100 Best Companies for Women in India', 2017 by AVTAR
Listed as one of '25 Most Recommended Quality Assurance Providers 2016' by Enterprise Services Outlook magazine
Awarded the Deloitte Technology Fast 500 Asia Pacific award 2014 and 2015
Ranked as one of the '10 Most Promising IMS Companies in India' by CIO Review magazine 2013
Recognized as 'Company of the Year in Enterprise Mobility' by Silicon India - 2013
Fast facts
Established in 1997
20+ years in business
5000+ employees
25 offices worldwide
180+ clients worldwide
9+ years average tenure of the top clients
Certifications
CMMI-DEV Level 5 (v1.3)
ISO 9001:2015,
ISO 27001:2013
HIPAA, SSAE 16 Type II
Awards and recognitions
Awarded the 'Most Innovative IT Solutions Partner - India 2018' by CFI.co magazine
Featured in the list of '10 Most Promising Product Outsourcing Companies 2017' in India by SiliconIndia magazine
Ranked 7th amongst the 'Top 10 Dream Companies to Work For' in India in 2017 by Times Ascent
Featured in the list of '100 Best Companies for Women in India', 2017 by AVTAR
Listed as one of '25 Most Recommended Quality Assurance Providers 2016' by Enterprise Services Outlook magazine
Awarded the Deloitte Technology Fast 500 Asia Pacific award 2014 and 2015
Ranked as one of the '10 Most Promising IMS Companies in India' by CIO Review magazine 2013
Recognized as 'Company of the Year in Enterprise Mobility' by Silicon India - 2013
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