Customer Support Executive Jobs in Jaipur - CRM Services India Pvt Limited

JOB DESCRIPTION

• Customer Service Representative - Teleperformance
  
• Job Function: Customer Service Representative
• Voice-Premium Domestic - Bengali
  
• Experience: Fresher / 6 months experience
  
• Industry-CRM / CallCentres / BPO
  
• Location-Jaipur
• Salary- 13K,15K,17K,19K  

KEY SKILLS:

• A Customer Service Representative must have good verbal, written and listening skills
  
• Should have good command over Grammar and Fluency in English/Bengali
  
• Details of several functions to provide quality service
  
• Good knowledge of computers
  
• Ability to Write/type messages to ensure professional tone
  

• Handle queries and complaints of Customers for queries related to products/Orders
  
• Transaction handling Services, Problem Solving Efficiency Numerical Ability, High level of accuracy
  
• Energetic, friendly and approachable individuals that understand the impact of great customer service
  
• Responsible for delivering high quality and productivity results that meet the identified targets
  
• Strong ability to multitask and take fast decisions independently
  
• Maintains composure and patience with customers
  
• JOB SUMMARY:This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively

• Education qualifications HSC / Any Graduate
  
• Good knowledge of computer
  
• Excellent interpersonal skills
  
• Should not be below 18 years of age
  
• Flexible to work in rotational shifts as per business needs