Customer Support Executive Jobs in Jaipur - Jisora Jaipur
Customer Support Executive
Jisora Jaipur
Expired
Posted: 04 Jun 21
Job Description
Roles & Responsiblities
- Handle the clients
- Receives Oral and written Complaints from customers
- Deal with emergencies, unplanned problems
- Take care of all e-mail traffic
- Setup and resolve problems with customer accounts
- Provide price information
- Handle inquiries about deliveries
- Keep records of customer interactions and transactions
- Direct unresolved issues to a different department if needed
- Communicate and coordinate effectively with internal departments
- Maintain customer database
- Follow company process accurately and efficiently
Skills Required
- Excellent communication written & verbal
- Fluent in English and Hindi.
- Experience in Instagram Query handling.
- Go-getter attitude
- Experience in customer/email support.
- Ability to engage prospects on the first call and keep them engaged.
- Proven ability to identify and develop new sales opportunities.
- Knowledge of sales and marketing including basic selling principles and solution selling methods; should be able to discover prospects pain points by using probing techniques and effectively address each one of them.
- Passion for sales; successful candidates are self - driven , energetic , confident and motivated with the ability to think on your feet.
- Strong judgement and decision making skills
Education
Any Graduate in Any Specialization
Job Particulars
Education Any Graduate
Who can apply Experienced (1 to 6 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id1218909
Job Category Tech Support
Locality Address
State Rajasthan
Country India
About Company
Jisora Jaipur
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