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Customer Support Executive Jobs in Kolkata - ERevMax Technologies

Customer Support Executive
ERevMax Technologies
Customer Support Executive Jobs in Kolkata - ERevMax Technologies
Last Date 30 Jun 2018

ERevMax Technologies - Job Details

Date of posting: 23 May 18

Job : Kolkata

About the Programme

  • We are offering paid internship opportunities in Customer Support. 
  • The duration of the programme is one year. 
  • The company reserves the right to offer full time placement to interns who successfully complete the programme based on merit and business need.

Who Can Apply?

  • You'll already have an abundance of skills and personal attributes that you can bring to the programme. However, before you can start, we also require the following qualifications and key personal competencies.

Qualifications – 

  • Fresh Graduates or equivalent degree with excellent communication skills are eligible to apply.

Personal Competencies

  • Good Communications skills
  • Eager to learn
  • High level of energy
  • Ability to analyze, understand and solve problems
  • Confident and self-motivated
  • Team player

What is in it for you?

  • The internship at eRevMax will help you to kick-start your career by building a foundation in Customer support & Services and getting exposure to a global business operation. 
  • Training will be structured and combine hands-on experiential learning with classroom inputs. And of course – this is a paid programme.
  • You will receive a consolidated stipend of INR 8,000 per month when you start.

After completion of 1 year ?

  • They we be taken on company role based on their performance.
  • CTC will be as per industry standards.
  • Family covered insurance policy & accident policy for self & many other benefits.

 Job Profile:

 Key areas of responsibilities:

  • Support customers by resolving their issues related to eRevMax products and services. Interactions are mainly done over email and telephone.
  • Perform local triage on related issues and identify the specific problems for resolution by the technical support team.
  • Escalate new issues. Monitor and track them to ensure closure.
  • Willing to work on a weekly roster as required.
  • Perform other related duties as assigned.
  • Understand, meet and exceed customer expectations.
  • Build and maintain excellent and long-term relationships with customers.
  • Capture and communicate customer feedback for product enhancement and new product development.

 Interaction:

  • This position has extensive daily interaction with hotels (clients),team members and various critical departments within the organization. 
  • In many cases, interactions with both internal and external parties will be at mid and upper management levels. 
  • This position also often acts as an intermediary between the company and our clients.

 Requirements/ Qualification:

  • Graduate in any discipline.
  • Excellent communication skills in English Language – written and verbal.
  • Strong presentation and documentation skills.
  • Agile and ready to adapt to rapidly shifting priorities.

Job Summary

Job Type : Internship / Projects
Job Category : Internship,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About ERevMax Technologies

About us

eRevMax is a travel technology company that helps hotels to maximise online revenue opportunities through real-time distribution, market intelligence and connectivity solutions. The company provides specifically tailored solutions within its core product brands – RateTiger, RTConnect and LIVE OS.

 RateTiger product suiteoffers the industry’s leading ChannelManager for online distribution, Shopper for rate benchmarking and BookingForce to help drive direct bookings from the hotel’s brand.com. RTConnect providesseamless 2-way XML integration of channel management functionality with the hotel’s central systems. LIVE OS offers hotels a single sign-on platform to access multiple applications, while offering technology partners a chance to get in front of hotels allowing greater distribution of promotional opportunities.

 eRevMax is working closely with over 200 certified channel and technology partners as well as 9000 hotels worldwide helping them increase revenue opportunities and streamline business processes.

We have a diverse, experienced and motivated team of over 200 professionals who cohesively work together globally, to deliver effective solutions on a mature delivery model to clients across the Americas, Europe, Middle East, Africa and Asia-Pacific. eRevMax invests in its people and offers excellent career opportunities including global exposure to technology industry best practices, leveraging cutting-edge technologies, and the travel industry / e-Distribution market. People who meet us tend to comment on our customer centric approach, energetic work environment and the passion we have for what we’re doing. We hope it’s infectious! In such a fast-paced organization, you’ll find opportunities rather than boundaries in every single role.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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ERevMax Technologies recruiting Customer Support Executive candidates nearby Kolkata.ERevMax Technologies vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
ERevMax Technologies Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Kolkata can apply for Customer Support Executive position in ERevMax Technologies. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ERevMax Technologies recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of ERevMax Technologies and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ERevMax Technologies and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ERevMax Technologies and near your city and get a secured career.