Customer Support Executive Jobs in Kolkata - Maximind Infotech Pvt Ltd

Maximind Infotech, was founded in the year 2016 and Headquartered in Ranchi. The private limited company is a leading BPO managing end to end business processes outsourced from its clients based out of its principal target market
The company aims to provide clients with the finest process management services with superlative customer service. With extensive service industry experience, a brand new and highly impressive 24x7 customer contact centre, in-house training and development team and talented human resources, the company seeks to deliver a high degree of customer satisfaction on every interaction with leisure.
We focus on enhancing Customer Experience by investing in relationships and powering innovation through Technology and Analytics.
In an age of faster technology and expanding communication channels, customers are becoming more and more digitally connected, yet even more distanced from the brands they choose to support. MIPL supports the full customer lifecycle with its offerings, and strives to help people, one caring interaction at a time, truly creating trust between brands and their customer base.

• Job Description

Greetings from Maximind Infotech Pvt Ltd,
We are hiring customer care executives/sr cces for our own company at salt lake sector 5
Australian Telecom process
Shift timing -( 5 am to 2 pm) Free pickup provided for specific locations
Freshers are welcome to apply.
Ctc - 10 k for freshers,experienced candidates upto 20 k
Incentives to be provided for achievement of targets
Job Description:
Make outbound calls to consumers.
Achieve both group and personal targets
Advise customers on the product details, handling each call promptly and in a correct manner
Update records appropriately
Input consumer related data accurately and efficiently
Manage customers who are resistant to contact by remaining polite, tactful, honest and firm