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Customer Support Executive Jobs in Kolkata - NJS INFOTECH PVT.LTD.

Customer Support Executive
NJS INFOTECH PVT.LTD.
12000 - 20000 Per Month
NJS INFOTECH PVT.LTD.
Last Date 06 Jun 2018

NJS INFOTECH PVT.LTD. - Job Details

Date of posting: 07 Apr 18
Responsibilities
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Requirements
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree
  • Hiring Process : Face to Face Interview, Telephonic Interview
  • Job Role : BPO / Telecaller
  • Candidate must be fluent in english.no hindi/bengali is allowed.
  • No target based job.
  • Fixed salary with good incentives.
  • Candidate should be work under international environment
  • fixed salary up to 15k + incentives.

    Hiring Process : Face to Face Interview, Telephonic Interview

    About NJS INFOTECH PVT.LTD.

    NJS INFOTECH PVT.LTD. IS BASED AT KOLKATA SALT LAKE SEC V WEBEL MORE. WE HAVE 2 DIRECTORS. WE HAVE 35 EMPLOYEE AND 2 HR AND 2 MANAGER WITH US. AND WE LOOKING FOR MORE CANDIDATE ALSO. WE ARE MOVING AND GROWING INDUSTRY.
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    NJS INFOTECH PVT.LTD. recruiting Customer Support Executive fresher’s in Kolkata. The NJS INFOTECH PVT.LTD. vacancies for Customer Support Executive is filled through Face to Face Interview, Telephonic Interview etc.
    NJS INFOTECH PVT.LTD. jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to NJS INFOTECH PVT.LTD. recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of NJS INFOTECH PVT.LTD. and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of NJS INFOTECH PVT.LTD. and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.