Customer Support Executive Jobs in Kolkata - Tech Mahindra

FEATURED JOB

Customer Support Executive

Tech Mahindra

0.6 to 3+ Years

Not disclosed

Expired

Posted: 11 Feb 19

Job Description

Job Roles & Responsibilities

Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.

Eligibility:

Experience: Minimum 6 Months of service industry experience
Required Skillset- Bengali & Hindi Communication skills
Educational Qualification: Any Graduate or Post Graduate
Excellent Verbal & Written communication skill

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MSc, 12th Pass (HSE), Vocational Training, BSW, Other Graduate

Who can apply Experienced (0.6 to 3+ Years)

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id561733

Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Tech Support

Locality Address

State West Bengal

Country India

About Company

Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.

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